PostFinance is an online trading provider that provides users with an online trading platform. PostFinance specializes in online trading of various financial assets. PostFinance offers various trading funds, including equity investment, loans, treasury bills, foreign exchange, and digital currency. PostFinance is a listed company on the German stock market, but it is not listed on the London Stock Exchange.

PostFinance was founded in 2015 as a technology company that provides financial solutions in the form of online trading platforms, ERP, mobile applications and other financial services. The company has had a global presence, with a network of over 1,100 employees across the world.This company has recently launched a micro-investment platform which is one of its core business lines. The platform will enable individuals and other financial institutions or companies to invest in startups from around the world. This platform will also offer a variety of investment services to retail investors. PostFinance aims to build a global community of investors and financial service providers. PostFinance’s goal is to provide more profitable investment opportunities through its new platform.

PostFinance is one of the leading E-Trading firms in Switzerland. Since its establishment, PostFinance has emerged as a leading E-Trading company, offering solutions to clients across the world. It has been a part of the PostFinance Group since 2004. Its founder and CEO is Stéphane Schaffhauser, a Swiss entrepreneur who has built a legacy around innovation and excellence.

(Disclosure: some of the links below may be affiliate links). word-image-4508 PostFinance is a well-known Swiss bank and broker. They are generally considered to be very cheap and easy to use. If you need a Swiss broker, should you use PostFinance as a Swiss investor, especially as a passive investor? That’s what we’ll find out in this in-depth test. In this article, we’ll look at what PostFinance offers as a broker, how much it costs and more. At the end of the test report, you will know whether PostFinance is a good broker for your investment or not. I will only talk about PostFinance as a broker, not a bank.

PostFinance e-commerce

PostFinance logo PostFinance is a bank owned by the Swiss Post. It was founded in 1906. They received their banking license in 2013. Today it is one of the largest retail financial institutions in Switzerland. We will only focus on the electronic trading part of PostFinance. They have been offering bank accounts for a long time, but we don’t tell you about them. If you are looking for good bank accounts, read my article on the best banks in Switzerland. With PostFinance e-trading you have access to many financial instruments:

  • stocks and bonds
  • Derived products
  • ETFs
  • Investment funds
  • Structured products

This should be more than sufficient for the vast majority of investors. In addition, you have access to many stock exchanges and ETFs:

  • Swiss Stock Exchange (SWX)
  • Euronext
  • Frankfurt
  • Xetra
  • London Stock Exchange (LSE)

So we should have more than enough equity markets to invest in again. However, you cannot sell short shares or take out pledges on your account. Therefore, you should not use PostFinance if you plan to invest with leverage. There are various conditions for opening a securities account at PostFinance:

  • You must first be a PostFinance customer, i.e. have a bank account.
  • You must live in Switzerland and be at least 18 years old.
  • You can only invest for yourself.
  • You can’t be an American citizen.

I think this significantly reduces the need to have a PostFinance bank account to use a PostFinance e-trading account. It is important to know that the PostFinance e-commerce platform is based on the Swissquote platform. In short, PostFinance Etrading gives you all the tools you need to invest in the stock market. Yet they force you to go to their bank accounts as well. But this is also the case for most Swiss banks. So if you want to do business with a Swiss bank, you should use their bank accounts.

Cost after financing

In the long run, you need to reduce your costs. Investment costs make a big difference. That’s why we need to look at PostFinance’s rates. Don’t neglect it. First, we can look at the cost of childcare. With PostFinance you pay 90 Swiss francs per year for storage. However, they will be repaid to you as commission credit. So if you spend more than CHF 90 on trading commissions in a year, it looks like you haven’t paid any storage fees. This is a good thing, as most brokers cannot recover their holding costs. Also keep in mind that PostFinance basic accounts are not free. So unless you have a lot of money in your account, you can expect to pay at least CHF 5 per month for your PostFinance account, plus the storage fee. PostFinance charges different fees for each of the supported exchanges depending on the size of the order. Here, for example, you will find the quotes of the most important stock exchanges that you need:

Order size SIX Swiss stock exchange Frankfurt, Xetra, Euronext London Stock Exchange NEW YORK STOCK EXCHANGE, NASDAQ
0 – 1000 15 SWISS FRANCS  EUR 25 25 GBP 25 US DOLLARS
1001 – 5000 25 SWISS FRANCS  EUR 35  35 GBP 35 USD
5001 – 10000 35 CHF  EUR 40 40 GBP USD 40
10001 – 15000 50 SWISS FRANCS  EUR 50 50 GBP 50 US DOLLARS
15001 – 20000 70 SWISS FRANCS  EUR 70 70 GBP USD 70
20001 – 30000 CHF 95  EUR 95 95 GBP 95 US DOLLARS
30001 – 50000 130 SWISS FRANCS  EUR 130 130 GBP 130 US
50000 – 100000 180 SWISS FRANCS  EUR 180 £180 180 US
100000 – 150000 270 SWISS FRANCS  EUR 270 £270 270 US
From 150’001 350 SWISS FRANCS  EUR 350 £350 350 US

Costs are relatively low for small businesses. But if you look at the relative costs, they’re pretty significant. Let’s take the example of the Swiss stock market. For an order of CHF 1,000, you pay 1.5% commission! In contrast, an order of CHF 10,000 will cost you only 0.35% commission. And an order of 100,000 will cost you 0.27% commission. It’s not great, but it’s not bad for big operations. If you need data on other exchanges, please consult PostFinance’s brokerage committees. If you buy shares in other currencies, you will be charged a 1.2% conversion fee. It is a very high burden. This makes PostFinance e-trading a poor option for trading anything not in CHF. Since PostFinance is a Swiss broker, you must pay Swiss stamp duty. You pay 0.075% on each transaction in Swiss securities and 0.15% on each transaction in foreign securities. The only way to get rid of these costs is to use a foreign broker. In addition, if you do a lot of transactions, you can earn money back through commissions:

  • From the 10th to the 19th, you can earn a 10% commission.
  • From the 20th to the 29th, you can get 20% of your commissions back.

However, due to the high transaction costs, you should definitely not make more than one transaction per month on your PostFinance e-trading account. So I don’t think this bonus program makes sense for most investors. Compared to other Swiss brokers, PostFinance is average, not great and not too bad. In general, PostFinance’s electronic trading does not involve high commissions. It’s not the worst option available in Switzerland, but there are many better ones.

Open an account with PostFinance

As we have already mentioned, if you want to trade with PostFinance, you need to open a full account with access to the electronic financial system. Opening a merchant account with PostFinance is like opening a bank account and accessing electronic financing. Only then can you apply for an electronic securities account. This makes the process of opening a brokerage account at PostFinance extremely cumbersome.

Trade with PostFinance

You can conduct transactions with PostFinance in one of three ways:

  • On the e-commerce website
  • From the mobile application PostFinance
  • From the PosFinance desktop application

So there should be enough options to satisfy everyone. Unfortunately, I couldn’t find a video with a practical application. PostFinance only has ads that show nothing of the application. From what I’ve read from some users, it’s really easy to use. But don’t expect anything progressive from it.

Is it safe?

If you are considering placing money with a broker, first make sure it is safe. PostFinance has a banking licence in Switzerland. This makes it the official bank of Switzerland. As such, they are supervised by FINMA. And your assets are placed directly with them. PostFinance has a relatively good reputation for its banking services. They have a large number of users (about 2.6 million in 2020). It is therefore unlikely that they will go bankrupt. And because it is an authorised bank, your assets are protected up to CHF 100,000 in the event of bankruptcy. And your effects are separate from your main balance. They should therefore be safe in the event of bankruptcy. On the other hand, it should be noted that PostFinance has lost customers in recent years. In fact, they had 2.6 million customers in 2016. In terms of technical security, they have a good level. For example, they have been implementing second-factor authentication for several years. I have not heard of any security issues with PostFinance’s e-commerce. However, a minor e-banking problem occurred in 2015 at PostFinance: at least one user was able to access another user’s data. This error was corrected afterwards and had nothing to do with e-commerce, but it’s still interesting to note. In general, investing with PostFinance should be as safe as with other Swiss brokers.

Reputation of PostFinance

Before you avail the services of a broker, you should find out about their reputation. I use TrustPilot as a reliable source for user reviews. PostFinance has an average rating of 1.3 stars on TrustPilot with 198 reviews. This is the worst result I’ve ever seen. The user reviews are awfully bad. 85% of reviews give PostFinance 1 star (and often ask for zero stars).  Among the negative criticisms, we find the following:

  • The rates are too high and keep rising, while the service is not improving.
  • Customer service leaves a lot to be desired.
  • The turnaround time of bank transactions is slow.
  • The new version of the applications is worse than the previous versions.
  • In fact, the number of functions decreases when new applications are introduced.

The main problems are related to the new application. Most users liked the old app, but are not happy with the new one, which doesn’t offer enough features and doesn’t work. I think this shows that they did not consult the users when developing the new application. There are 9 other reviews with 5 stars. However, four of these messages are from the same user, so they should be ignored. The other criticisms are extremely vague. Essentially, they say they have no problems, but they don’t say anything specifically good about the services. Unfortunately, the reviews do not distinguish between PostFinance as a bank or as a broker. But if a PostFinance bank has a bad reputation, that’s already a good sign that PostFinance e-commerce will also have a bad reputation. Overall, I would conclude that PostFinance has a very poor reputation among users. So I’d be careful about using it.

PostFinance Pros

Let’s recap the benefits of PostFinance:

  • Acting is easy
  • Mobile and desktop applications
  • The custodian fees are included in the trading commissions
  • Relatively low costs for large orders
  • An established bank and broker

PostFinance Cons

Let’s list the disadvantages of PostFinance:

  • Very high transaction costs for small transactions
  • Very high exchange fees
  • You must have a PostFinance bank account to use PostFinance e-commerce.
  • Bad reputation


In general, I think PostFinance is not a good trading account for Swiss investors. The biggest problem is that it is linked to their main bank account. This means that the only users who can use PostFinance e-commerce are users of PostFinance banking packages. However, PostFinance’s banking packages are certainly not the best in Switzerland. And PostFinance’s electronic trading is not in itself the best brokerage offering in Switzerland. Therefore, I do not recommend using PoStFinance for brokerage services. If you are looking for the best broker for Swiss investors, I recommend Interactive Brokers. You can read my review of Interactive Brokers if you want to know more. If you need a Swiss stockbroker, I recommend Swissquote. You can read my review of Swissquote for more information. Since the PostFinance platform is based on the Swissquote platform and Swissquote is actually cheaper and better than PostFinance’s e-commerce, it is better to use Swissquote directly. What about you? What do you think of PostFinance as a broker? Get our best strategies and tips delivered straight to your inbox. Get free advice on your finances to help you become financially independent!PostFinance is a Swiss stock exchange that is based in Basel. It trades in over 500 different companies every day for over 400,000 daily transactions. It is a big site to visit, but we will walk you through the basics of the site so that you can understand the basics of PostFinance.. Read more about swissquote fees and let us know what you think.

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